Frequently Asked Questions about a Museum Visit

+ Is there a Café or somewhere to eat at MOV?

Cold drinks and snacks are available in our vending machines which are located on the lower floor of the building.

Our Visitor Services staff will also be happy to give you direction to the closest restaurants and cafés on Cornwall Street, a short walk from the Museum.

+ Is the Museum wheelchair accessible?

Yes, there are ramps which lead to the atrium of the building,

MOV’s exhibitions are all situated on the main floor.

Elevators can bring you to the lower lobby where wheelchair accessible bathroom stalls are located.

The front of the building has an handicapped Drop Off area.

+ When was the Museum built?

This building opened in 1968.

Designed by the well-known architect Gerald Hamilton, the building was planned to only house the museum.

A generous gift by the late H.R. MacMillan allows the architect to incorporate a planetarium into the design.

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+ Can you help me register for an MOV account?

If you are experiencing problems registering for your MOV account online, you can purchase event tickets over the phone or in person at the Visitors Services desk located in the Museum Lobby.

+ Help! I've forgotten my account's username and/or password

Please visit the MOV Lost Username and Password page.

+ How can I purchase a Museum Event Ticket online?

If you are experiencing problems purchasing Museum Event Tickets online, you can purchase event tickets over the phone or in person at the Visitors Services desk located in the Museum Lobby.

+ I want to purchase a ticket over the phone or is there another way?

You can purchase event tickets over the phone or in person at the Visitors Services desk located in the Museum Lobby.